FAQs

Frequently Asked Questions

How to get started on Raileo?

Getting started with Raileo is easy.

  1. Sign-up with email or GitHub account

  2. Add your website URL

  3. That's it. You are good to go 🎉

I did not get account confirmation email.

Sometimes user account verification email can end up in Spam folder. Look in the spam folder for the mail.

How can I reach Raileo team?

  1. You can write to us at hi@raileo.com

  2. Send us a tweet here

  3. Drop us a message in the chat box of the website

Tell me about Subscription plans

Subscription plan helps you to monitor higher number of your websites. You can view detailed comparison on our pricing page. Once you are subscribed, you will be invoiced every month unless you choose to discontinue your subscription.

Payment is accepted via Stripe and all Credit cards are accepted. If you face any issue during payments, you can write to us at hi@raileo.com.

Can I get a refund on my subscription plan?

Since we are providing a free plan, we do not prefer subscription refunds. But if the reason for you to leave us is on our side, please write to us at hi@raileo.com and we will consider the amount refund.